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EF EMERGENCY PHONE NUMBER
+81-80-6792-1460

If you have any issues that cannot wait until business hours, please call our EF Tokyo Emergency Phone. It's available 24/7 for students studying at EF Tokyo.

JAPAN EMERGENCY SERVICES

Police: 110

Ambulance and Fire: 119

You can call these numbers even without a Japanese SIM card.

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You can call EF Emergency Phone to ask for help with interpretation.

Important Japanese Laws

Alcohol

From 20 years old. No alcohol on campus, at host families, or at the residence.

Smoking

From 20 years old. Smoking only permitted at designated area.

Minors

11pm (23:00) curfew.

HIMAWARI MEDICAL
INFORMATION SERVICE

Himawari Service is provided by the Tokyo Metropolitan Government. This website will help you to find a doctor or pharmacy in English. Alternatively, you can call this phone number: +81 (0)3 5285-8181 (9:00 to 20:00 everyday)

TELL Japan

This website provides mental health support for the international community in Japan. 

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Lifeline: +81 (0)3-5774-0992

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ERIKA INSURANCE

If you are covered by Erika Insurance you will be able to claim a refund on most medical expenses and accidents that might occur during your trip.

Please check Erika Insurance policy on their website for details. 

Please note that Erika is a separate company and they will investigate your claim and decide if is eligible for a refund.

 

Medical expenses:

  • Please inform the doctor that you have “Private Insurance” and will pay 100% of your medical expense

  • Keep all receipts

  • Claim a refund at Erika's website

  • Erika Insurance will send a claim confirmation email and contact you

CLINICS AND HOSPITALS

Available for download

日本語で
​健康に関する単語
Useful vocabularies about health

  • 痛い（いたい）: hurt, to be in pain

  • 頭（あたま）: head

  • のど: throat

  • お腹（おなか）: stomach

  • 咳（せき）: cough

  • アレルギー: allergy

  • かゆい: itchy

  • 待合室: waiting room

  • 診察券: patient ID card

  • 保険: insurance

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